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Product Category
News
Digital Display kiosks in Banking lobby of India
Published time:07 September 2015
There is good news happened in India yesterday RBI (The central bank of India) have cleared 11 Payment banks to come up new in Indian banking marketplace
The payment banks will depend more on banking alternative channels like mobiles, ATMs, cash in & cash out kiosks, banking kiosks terminals etc to provide convenience based transaction banking services along with 24 by 7 conveniences to its customers
These banks would depend a lot less on bank physical branches and would invest heavily on alternative E banking digital channels as per our forecasting’s
The operation of these banks would be fully networked and technology driven from the start of the payment bank operations.
The only limitation of these banks is they can accept deposits to the maximum of 1 Lakh Rupees
These banks cannot provide loans or accept term deposits.
The new payment banks awarded are as follows ,1 Aditya Birla Nuvo,2 Airtel M Commerce,3 Cholamandalam Distribution,4 Departments of Posts,5 Fino PayTec,6 National Securities Depository Limited,7 Reliance Industries,8 Dilip Shangavi of IDFC Uninor,,9 Vijay Shekhar Sharma of Paytm,10 Tech Mahindra,11 Vodaphone Mpesa
Why the Digital banking would boom as per our forecasts?
No place than digital E-lobbies would be more apparent than with the new account opening process, where features such as the cameras, OCRs have improved both the digital branch account opening experience.
Today’s in E-Digital Lobbies customers can open an account in barely 10 minutes using the ‘Account Opening Kiosks’ having smart interactive Apps enabled to do all necessary formalities, be it taking photographs or scanning documents or submitting KYC documents
Customers can also get personalized ATM debit cards instantly using another card dispensing kiosks placed in this digital e lobby.
Besides, remote expert advisor's are always available to entertain the queries of the customers regarding products, such as mutual funds, life insurance; instant loan facility is available for home and car loans thru their video conferencing to the customer contact centres.
These branches are called ‘Digital E- lobbies ’, & the employees are given tags, such as Go Digital Managers, Go Digital Leads and Go Digital Assistants.
Digital banking E-lobbies facilitates 24x7 365 days customer self service and customer convenience banking experiences.
These branches are self service products which are technological interfaced that provides the necessary banking transactions without direct bank employees involvements leading to huge cost savings and increased business to the respective banks
Digital Branches are equipped with state-of-the-art infrastructure self service products such as,
1 Smart ATMs, Cash Dispensers, Cash Recyclers,
2 Smart Table (Initial point equipped with tablet devices with all the products related information),
3 Online Net kiosks (to get Internet Net Banking services),
4 Dream Zone (to display information about all upcoming products and schemes on interactive kiosks
5 LED devices for digital signage and customer feedback solutions
6 Expert Tabs (for connecting with expert advisor's)
7 Express Banking(Account opening kiosk, personalized ATM printing device, Smart ATM, Money Depositing Machine, etc.).
8 Bill Payments, Mobile Recharges and other government taxes accepting kiosks
9 Banking Automation Systems with cheque acceptance, cash acceptance CTS enabled scanners etc
10 Intelligent Teller Safes
11 Cashless Atms, Video Teller Systems,
12 Check leafs/ DD leafs dispensing Banking Kiosks terminals,
13 Q- Management & Token Management Systems etc
With 70% of customer’s state they would prefer to submit a digital application in 2015/2016, it is clear that using digital functionality would improve the digital branch account opening process resulting to eventually improve the on boarding and engagement process for new banking customers.
The introduction of novel ATMs such as Solar ATMs and Smart ATMs, in India, is enhancing the growth of the Digital E-lobbies in Rural and semi urban places
The payment banks will depend more on banking alternative channels like mobiles, ATMs, cash in & cash out kiosks, banking kiosks terminals etc to provide convenience based transaction banking services along with 24 by 7 conveniences to its customers
These banks would depend a lot less on bank physical branches and would invest heavily on alternative E banking digital channels as per our forecasting’s
The operation of these banks would be fully networked and technology driven from the start of the payment bank operations.
Opening a new bank account would be like acquiring the new prepaid mobile number.
The only limitation of these banks is they can accept deposits to the maximum of 1 Lakh Rupees
These banks cannot provide loans or accept term deposits.
The new payment banks awarded are as follows ,1 Aditya Birla Nuvo,2 Airtel M Commerce,3 Cholamandalam Distribution,4 Departments of Posts,5 Fino PayTec,6 National Securities Depository Limited,7 Reliance Industries,8 Dilip Shangavi of IDFC Uninor,,9 Vijay Shekhar Sharma of Paytm,10 Tech Mahindra,11 Vodaphone Mpesa
Why the Digital banking would boom as per our forecasts?
No place than digital E-lobbies would be more apparent than with the new account opening process, where features such as the cameras, OCRs have improved both the digital branch account opening experience.
Today’s in E-Digital Lobbies customers can open an account in barely 10 minutes using the ‘Account Opening Kiosks’ having smart interactive Apps enabled to do all necessary formalities, be it taking photographs or scanning documents or submitting KYC documents
Customers can also get personalized ATM debit cards instantly using another card dispensing kiosks placed in this digital e lobby.
Besides, remote expert advisor's are always available to entertain the queries of the customers regarding products, such as mutual funds, life insurance; instant loan facility is available for home and car loans thru their video conferencing to the customer contact centres.
These branches are called ‘Digital E- lobbies ’, & the employees are given tags, such as Go Digital Managers, Go Digital Leads and Go Digital Assistants.
Digital banking E-lobbies facilitates 24x7 365 days customer self service and customer convenience banking experiences.
These branches are self service products which are technological interfaced that provides the necessary banking transactions without direct bank employees involvements leading to huge cost savings and increased business to the respective banks
Digital Branches are equipped with state-of-the-art infrastructure self service products such as,
1 Smart ATMs, Cash Dispensers, Cash Recyclers,
2 Smart Table (Initial point equipped with tablet devices with all the products related information),
3 Online Net kiosks (to get Internet Net Banking services),
4 Dream Zone (to display information about all upcoming products and schemes on interactive kiosks
5 LED devices for digital signage and customer feedback solutions
6 Expert Tabs (for connecting with expert advisor's)
7 Express Banking(Account opening kiosk, personalized ATM printing device, Smart ATM, Money Depositing Machine, etc.).
8 Bill Payments, Mobile Recharges and other government taxes accepting kiosks
9 Banking Automation Systems with cheque acceptance, cash acceptance CTS enabled scanners etc
10 Intelligent Teller Safes
11 Cashless Atms, Video Teller Systems,
12 Check leafs/ DD leafs dispensing Banking Kiosks terminals,
13 Q- Management & Token Management Systems etc
With 70% of customer’s state they would prefer to submit a digital application in 2015/2016, it is clear that using digital functionality would improve the digital branch account opening process resulting to eventually improve the on boarding and engagement process for new banking customers.
Today around 65 per cent of the transactions happening in the Indian banks currently are done through alternate channels like ATMs, Banking self service kiosks terminals, Internet Banking & Mobile Banking.
If these 65 per cent would have also been done with people standing in bank lobbies queues, it would have been very difficult for the Indian banks to handle the situation.
Today Indian Railways allows passengers to use ATMs for booking train tickets from these Digital E-LobbiesThe introduction of novel ATMs such as Solar ATMs and Smart ATMs, in India, is enhancing the growth of the Digital E-lobbies in Rural and semi urban places
Some Banks even offer Smart Gold dispensing kiosks that dispense gold bars, coins and ingots to cater to rising customer demands in the marketplace.
Get more information on kiosks form china leading information kiosks supplier felehoo.com.