Product Category
FAQ
· Felehoo accept these four kinds popular payment methods based on MOQ / Model / Total Amount.
- PayPal (+ 4.5---6% extra fee)
- Western Union (best for small business)
- Wire Transfer (popular)
- LC at sight (+0.5% fee,bulk order)
Paying with Credit or Debit Card
We currently accept Visa, MasterCard, and American Express credit card payments from most locations worldwide. We also acceptSolo debit card payments in the United Kingdom only. Paying by credit card or debit card is safe, easy and convenient at Felehoo.Please note CARD HOLDERS billing address on the CARD HOLDERS credit card MUST SAME With shipping address!!
Using Your Credit Card or Debit Card
1. On your Shopping
Cart page,
click after reviewing your items.
2. On the Order Information page, under Payment
Methods, select Credit Card/Debit Card.
3. Fill in the required information carefully.
4. After reviewing your payment details, click .
All your credit card details are securely stored by PayPal and not Felehoo.
Paying by credit card through PayPal is a quick, secure, and convenient way to
order from us.
Note: Felehoo
does not store or review your credit card & personal information. As such,
should any issues arise regarding your credit card or debit card transaction,
please contact PayPal or your credit card company for assistance. Felehoo
cannot accept any responsibility for any credit card or debit card payment
issues.
Paying with PayPal |
PayPal is a secure and trusted payment processing service that allows you to shop online. PayPal can be used at Felehoo to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).
Using PayPal
You do not need to have a
PayPal account before ordering from Felehoo.
1. On your Shopping Cart page, click after reviewing your items and
shipping address then click .
You will then leave Felehoo
and enter PayPal's website.
2. Log in to your PayPal account, or create one if you haven't already.
Advantages of PayPal:
· Payment is traceable. You can trace the status of your payment using your PayPal account.
· Payment does not require you to use your credit card online (you can transfer directly from your bank account).
· PayPal will protect your personal details if you choose to pay by credit card.
Please NOTE!
Felehoo.com staff will not ask you for your full credit card numbers. Please don't email us your credit card number!
Customers' Paypal address MUST SAME With shipping address in purchased
order!!
We take fraud very seriously and we will prosecute to the fullest extent of the
law. We have caught fraudulent credit cards before and we will continue to
catch them as our system is designed to flag even the most remotely suspicious
orders.
We strongly suggest you do NOT try to fraud us as Internet/Mail Order fraud and
credit card theft may seem simple but are very serious crimes.
Paying with Western Union |
1. On your Shopping
Cart page,
click after reviewing your items.
2. On the Order Information page, under Payment
Methods, select the Western Union option.
3. After checking the details of your order, click
Your order will now have
been placed, but Felehoo will not start processing your order until you
have paid the full amount.
To complete payment of your items by Western Union, go to your local Western
Union branch, or go to their website, and follow the instructions.
The Western Union beneficiary details for Felehoo are:
- · Beneficiary: REN FEI FEI
- · First Name: FEI FEI
- · Last Name: REN
- · Country: CHINA
Please Email your order number, the western union control number, amount, sender's first and last name, sender's address and country, sender's phone number to us after your send payment by Western Union. Our email address: sales@felehoo.com.
We want to remind all customers that they are responsible for any local Western Union handling fees. Therefore, customers should confirm the total payment amount with their local Western Union.
Paying with Wire Transfer |
We are also happy to accept wire transfer payments for most orders.
Using Wire Transfer
1. On your Shopping
Cart page,
click after reviewing your items.
2. On the Order Information page, under Payment
Methods, select the Wire Transfer option.
3. After checking the details of your order, click
Your order will now have
been placed, but Felehoo will not start processing your order until you have
paid the full amount.
To complete payment of your items by wire transfer, contact your local bank who
will be happy to make the transfer.
The wire transfer beneficiary details for Felehoo are:
Tips:
Some transfer text has limited words of Beneficiary Name
(Our company's full name: Shenzhen Felehoo Technology Co.,Ltd),you will lost the word "d" in the limited text,so please write
the full name again in the Remark or Notes text.
If you type the wrong words or missed any word like "d",please do as below:
SEND AN LETTER OF AMENDMENT TO YOUR BANK AS FOLLOWS:
REGARDING OUR PAYMENT UNDER (TRANSFER REMARK OR NOTE LIKE:INVOICE NO.****), WE CONFIRM THAT WE MADE A MISTAKE OF THE BENEFICIARY'S NAME. THE CORRECT ONE IS SHENZHEN FELEHOO TECHNOLOG CO., LTD, WHILTE I WORTE AS SHENZHEN FELEHOO TECHNOLOGY CO., LT
THEN YOUR BANK WILL SEND THE TELEX MESSAGE TO OUR BANK. AFTER OUR BANK RECEIVES THE CONFIRMATION FROM YOUR BANK, OUR BANK WILL RELEASE THE PAYMENT TO OUR COMPANY'S ACCOUNT.If you have any further questions regarding your Felehoo order payment through Wire Transfer, please email:sales@felehoo.com.
We want to remind all customers that they are responsible for any local handling fees and Intermediary bank handling fees. Therefore, customers should confirm the total payment amount with their local bank.
LC At Sight (+0.5% fee or more)
Based on MOQ bulk order by sea shipment,
We only accept 30% T/T in advance,70% LC AT Sight before shipment or Bill Of Lading.The bank will charge more fee,so we will charge for it.