With almost three decades of experience in the self-service industry in China and numerous successful deployments globally, Felehoo has gained a deep understanding of market trends, end-user experiences, and innovative solutions. The customer mindset is influenced by cost pressures, the demand for high-quality robust products, and local competition. However, self-service kiosk OEMs often struggle with understanding new technologies and positioning the right solutions for end-users.

Here are some of the hardware & software apps required by different market verticals:

• Retail: For product information, shopping schemes, loyalty programs, e-commerce ordering, food ordering, product locators, discount coupons, digital signage integration, self-checkout, queue management, cross-selling, expert advice, product selection, pricing matrices, video and image samples, gift finders, registries, personalized greetings cards, point-of-sale, virtual inventory ordering, way-finding, mall directories, customer feedback, prepaid coupons, and stored-value gift cards.
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• BFSI: For cash dispensing, collection, check collection, credit/debit payments, utility bill payments, mobile recharge, passbook and statement printing, insurance premiums, check and DD printing, balance inquiries, checkbook requests, fund transfers, loans and mortgage applications, EMI calculations, video conferencing, and KYC document acceptance.
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• Travel & Tourism: For airline self-check-in, baggage tagging, visa applications, ticketing and boarding pass requests, location and city information, airport facilities, connecting flights, local maps, geographical locators, city guides, tourism information, hotel and restaurant bookings, entertainment facilities, weather and promotional info, pay-and-park options, holiday package selection, and travel itinerary creation.
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• Corporate Companies: For company information, visitor management, gate pass issuance, new product launches, announcements, chairman speeches, employee HR information, training kiosks, attendance kiosks, salary slip printouts, leave balances and applications, and candidate recruitment procedures.
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• Trade Events: For exhibition and event details, timing, fares, exhibitor details, tradeshow locators, promotional events, visitor registration, on-spot ticketing, badge issuance, pay-and-park tickets, car rentals, and theme event information.
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• Entertainment: For cinema ticketing, movie information, gaming kiosks, horse betting, event ticketing, food coupons, movie and event bookings, game knowledge, photo creations, zoo and theme park tours, booking and timing information, and customized music, games, and movies.
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• Hotels, Restaurants, & Hospitality: For hotel information, room details, availability, welcome letters and room keys, self-check-in and checkout, hotel facilities, room selection matrices, local guides, flight information and bookings, restaurant details, entertainment facilities, yoga, spa, gym, disco details, room service ordering, and QSR food ordering.
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• Hospital & Healthcare: For hospital registration, group hospitals and doctors, services and room charges, medical exercises and nutritional information, doctor availability, disease information, FAQs, healthcare counseling, pharmacy orders, diets for diseases, post-operation care, pregnancy and dental care, and sports nutrition.
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• Automobiles: For automobile details, features, comparisons, specs, colors, prices, availability, virtual test drives, multimedia information, loan and EMI options, cost simulations, videos, customer preferences, and registrations.
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• Visitor Management: For visitor registration, temp employee and contractor badge issuance, access control, photo ID capturing, ease of access for frequent visitors, review statistics, and restrictions on campus movement.
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As a leading self-service consulting company in Shenzhen, China, Felehoo provides personalized attention and develops kiosk solutions that exceed expectations. We can utilize your resources for an 'a la carte' solution to reduce costs. We offer the best kiosk designs, component selection, prototyping, production, roll-out, support, and consulting services. No matter the stage of your project, we will engage and deliver action plans for success. Please contact us to serve your organization.